More than 63,000 Jeep Cherokee SUVs (model years 2017 to 2019) are being recalled due to a defect that could result in a loss of power or braking issues.
Stellantis, Jeep’s parent company, has identified a problem with the power transfer unit (PTU), a critical component for the transmission and differential. This flaw could cause the vehicle to become uncontrollable or even move unintentionally while parked.
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A complex and serious mechanical issue
The issue lies with a retaining ring for the input shaft that may not be correctly positioned. This can cause uncontrolled movement of the shaft, leading to significant damage to the gears and differential. In simple terms, your Cherokee could lose its ability to accelerate or even “roll away” when parked. This design flaw is particularly concerning because it can occur without warning, although some owners have reported vibrations, unusual noises, or a “Service 4WD” error message. This is not the first time Jeep has faced recalls for similar issues. A comparable recall was issued in 2020 for 2014–2017 models. This time, Stellantis has documented over 1,000 warranty claims, 43 field reports, and 55 service records related to this problem. Thankfully, no accidents or injuries have been reported so far.
Solutions in progress, but not yet complete
For now, Jeep has not identified a definitive fix for the issue. Affected owners will receive notification letters in the coming weeks. In the meantime, owners are advised to stay vigilant: watch for unusual changes in driving behavior, vibrations, or strange noises. If anything feels off, it’s best to contact your Jeep dealership or Stellantis directly to have your vehicle inspected. Additionally, Mopar, Stellantis’ parts division, has recalled nearly 7,000 power transfer units for the same issue. This indicates the problem extends beyond just vehicles currently on the road and also affects replacement parts.
Jeep needs a long-term solution
This recall is not Jeep’s only safety issue recently. In February, 338,000 Jeep Grand Cherokees were recalled due to a ball joint problem that could lead to a loss of vehicle control. Also in February, over a million Jeep Compass and Grand Cherokees were recalled for a software issue. Moreover, Jeep Wagoneers have faced investigations into sudden power losses, and reports of engine fires have also surfaced for certain Jeep models. These recent recalls highlight the importance for Jeep owners to stay informed about potential safety issues. Customers can check if their vehicle is affected by contacting Jeep customer service or reviewing recall notices on the NHTSA (National Highway Traffic Safety Administration) website.
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This article examines the large-scale recall of 2017–2019 Jeep Cherokee models, the underlying mechanical causes, and the steps affected owners should take. This recall underscores the challenges automakers face in ensuring the safety of modern vehicles. Stay informed and vigilant to prevent potential incidents.
Images: © Jeep – Stellantis